Privacy Policy

Effective Date: April 24, 2026

This Privacy Policy explains how Kramer AI LLC, doing business as Kramer AI (“Kramer AI,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects information when you visit krameraitech.com, contact us, request a consultation or proposal, purchase services, or otherwise interact with our business.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Your name

• Business or organization name

• Job title

• Email address

• Telephone number

• Business or mailing address

• Project requirements and objectives

• Messages submitted through our website

• Proposal, contract, invoice, and billing information

• Files, documents, datasets, credentials, or other materials needed to perform requested services

• Customer-support communications

• Feedback, reviews, and survey responses

Payment Information

Payments may be processed by independent payment processors and financial institutions.

Kramer AI LLC does not ordinarily receive or store complete payment-card numbers, bank-account login credentials, or card security codes. Payment processors collect and process payment information in accordance with their own terms and privacy policies.

We may retain limited transaction information, such as:

• Customer name

• Billing address

• Invoice number

• Payment amount

• Payment date

• Payment status

• Last four digits of a payment card

• Payment method type

• Processor transaction reference

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol address

• Browser type

• Device type

• Operating system

• Referring website

• Pages viewed

• Time and date of access

• Approximate geographic location

• Website interaction information

• Cookie and similar technology identifiers

• Website performance and error information

2. How We Use Information

Kramer AI LLC may use collected information to:

• Respond to inquiries

• Schedule consultations

• Evaluate proposed projects

• Prepare proposals, estimates, contracts, and statements of work

• Provide software-development, artificial-intelligence integration, automation, analytics, consulting, training, maintenance, and support services

• Create and administer customer accounts

• Process invoices and payments

• Communicate about project requirements, milestones, approvals, deadlines, and deliverables

• Provide technical support

• Improve our website, services, systems, and customer experience

• Monitor website performance

• Protect against fraud, misuse, unauthorized access, and security threats

• Enforce agreements and policies

• Maintain tax, accounting, transaction, and business records

• Comply with legal and regulatory obligations

• Establish, exercise, or defend legal claims

• Send service-related and promotional communications where permitted by law

3. Customer and Project Data

Customers may provide business information, technical documentation, source code, datasets, content, credentials, or other materials needed to perform requested services.

Kramer AI LLC may use customer-provided information to:

• Evaluate project requirements

• Design and develop approved solutions

• Configure integrations

• Test and deploy deliverables

• Provide maintenance and support

• Troubleshoot technical issues

• Meet contractual obligations

• Protect the security and integrity of systems

• Comply with applicable laws

Customers should not provide regulated, confidential, medical, financial, biometric, or other highly sensitive personal information unless its use has been specifically disclosed, authorized, and addressed in a written agreement.

Additional confidentiality, data-security, retention, or processing requirements may be included in a service agreement, nondisclosure agreement, data-processing addendum, or statement of work.

4. Artificial Intelligence Services

Some Kramer AI services may involve third-party artificial-intelligence providers, cloud platforms, application-programming interfaces, machine-learning tools, or data-processing services.

Where necessary to perform contracted services, customer inputs may be transmitted to authorized third-party providers. The technologies used, permitted data, retention requirements, and security obligations may be addressed in the applicable proposal or service agreement.

Customers are responsible for ensuring that information supplied for artificial-intelligence processing may lawfully be collected, shared, and processed for the intended purpose.

Kramer AI LLC will not knowingly use confidential customer data to train publicly available artificial-intelligence models unless the customer has expressly authorized that use in writing.

5. How We Share Information

We may share information with:

• Cloud hosting and infrastructure providers

• Payment processors and financial institutions

• Website hosting and analytics providers

• Email, communication, and customer-support providers

• Software and artificial-intelligence platform providers

• Contractors assisting with authorized customer projects

• Accountants, attorneys, insurers, and professional advisers

• Government authorities, courts, or regulators where disclosure is legally required

• Parties involved in a merger, acquisition, financing, restructuring, or sale of business assets

Service providers may receive only the information reasonably necessary to perform their authorized functions.

Kramer AI LLC does not sell personal information for money.

We do not disclose customer project information to unrelated third parties for their independent marketing purposes.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, scripts, local storage, and similar technologies to:

• Operate essential website functions

• Maintain website security

• Process contact-form submissions

• Remember visitor preferences

• Understand website traffic

• Measure website performance

• Detect errors or misuse

• Improve website content and services

Visitors may control cookies through their browser settings. Disabling cookies may affect certain website features.

Where required by applicable law, nonessential cookies will not be activated until the visitor has provided consent.

7. Data Retention

We retain information only for as long as reasonably necessary to:

• Provide requested services

• Maintain project and customer records

• Fulfill contractual obligations

• Process payments

• Resolve disputes

• Enforce agreements

• Meet tax, accounting, insurance, legal, and regulatory requirements

• Protect against fraud and security incidents

Project, invoice, contract, and transaction records may generally be retained for up to seven years after the applicable transaction or business relationship, unless a longer or shorter period is required by law or a written agreement.

Website inquiries that do not result in a business relationship may be deleted when they are no longer reasonably needed.

8. Data Security

Kramer AI LLC uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, destruction, misuse, or disclosure.

Safeguards may include:

• Access controls

• Password protections

• Multi-factor authentication

• Encryption where appropriate

• Secure cloud infrastructure

• System monitoring

• Software updates

• Confidentiality obligations

• Restricted access to customer data

No website, network, storage platform, or electronic transmission method can be guaranteed to be completely secure.

Customers should not transmit passwords, complete payment-card information, Social Security numbers, medical records, or other highly sensitive information through an ordinary website contact form.

9. Privacy Rights and Choices

Depending on applicable law, individuals may have the right to request:

• Access to personal information maintained about them

• Correction of inaccurate information

• Deletion of certain information

• Restriction of certain processing

• A portable copy of certain information

• Withdrawal of consent

• Opt-out from promotional communications

Privacy requests may be submitted to info@krameraitech.com.

We may request information needed to verify the requester’s identity. Certain records may be retained when required by law, necessary to complete a transaction, or needed for legitimate business purposes.

10. Marketing Communications

Recipients may unsubscribe from promotional email communications by following the unsubscribe instructions included in the message or by contacting us at info@krameraitech.com.

Even after opting out of promotional communications, customers may continue receiving service-related messages concerning:

• Active projects

• Contracts

• Invoices

• Security matters

• Maintenance

• Support requests

• Changes to services or policies

11. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

Kramer AI LLC is not responsible for the privacy, security, availability, content, or practices of third-party websites. Visitors should review the policies of each third-party service before providing information.

12. Children’s Privacy

Our website and services are intended for businesses, organizations, and adults. They are not directed to children under 13 years of age.

Kramer AI LLC does not knowingly collect personal information from children under 13. A parent or guardian who believes a child has provided personal information may contact us to request its deletion.

13. International Visitors

Kramer AI LLC is based in Montana, United States.

Information may be processed or stored in the United States or in other jurisdictions where authorized service providers operate. Privacy and data-protection laws in those jurisdictions may differ from those in the visitor’s location.

14. Changes to This Privacy Policy

Kramer AI LLC may update this Privacy Policy periodically.

The revised version will be posted on this page with an updated revision date. Material changes may also be communicated through the website, by email, or by another reasonable method.

15. Contact Information

Kramer AI LLC
4718 Cave Rd
Billings, MT 59101
United States

Email: info@krameraitech.com
Telephone: (214) 836-5746
Website: krameraitech.com
Business Hours: Monday through Friday, 9:00 a.m. to 6:00 p.m. Mountain Time

COOKIE POLICY

Effective Date: April 24, 2026

This Cookie Policy explains how Kramer AI LLC uses cookies and similar technologies on krameraitech.com.

Essential Cookies

Essential cookies support website security, navigation, contact-form submissions, visitor preferences, and other functions necessary for the website to operate properly.

These cookies generally cannot be disabled through the website without affecting essential functionality.

Analytics Cookies

Analytics cookies may help Kramer AI LLC understand:

• How visitors reach the website

• Which pages visitors view

• How long visitors remain on particular pages

• Which devices and browsers visitors use

• Whether pages or features are functioning correctly

Analytics information is used to improve website performance and usability.

Preference Cookies

Preference cookies may remember choices such as language, region, display settings, or other website preferences.

Marketing Cookies

Where used and legally permitted, marketing cookies may help measure promotional campaigns or provide relevant advertising.

Kramer AI LLC will request consent before activating nonessential marketing cookies where applicable law requires consent.

Managing Cookies

Visitors may delete, block, or restrict cookies through their browser settings.

Blocking certain cookies may cause parts of the website to function improperly.

Questions about our use of cookies may be sent to:

Kramer AI LLC
4718 Cave Rd
Billings, MT 59101
info@krameraitech.com
(214) 836-5746